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Comfort & Savings

Did a fantastic job. Crew was friendly and informed me of everything they were doing and gave me a recap when done. Very thorough and professional, was respectful of property. Would recommend to anyone with insulation problems they need addressed.

USA Insulation is an amazing team of dedicated individuals that do more than just an amazing job, they also give back to the community. The incredible men and women from USA Insulation of Kalamazoo just blessed our family with their annual Hometown Heroes giveaway. They brought between 15 and 20 people out to our home today to insulate our whole home at no charge. It was so great to meet the individuals who worked so hard to help my family, to watch the whole process from start to finish and we already feel the difference in our home. They were fast, courteous, cleaned up after and were extremely professional. We could not be more blessed by their generosity but also to just meet these amazing young men and women! They do this for a veteran every year and we need to spread the word and nominate our fellow veterans to be the next home they bless. The process was thoroughly explained every step of the way, the attention to detail taken, care of our home, kindness to the whole family and our fur-babies, just remarkable! Thank you so much for everything! I would highly recommend them to anyone considering having insulation installed/added to their home. Superior workmanship and products are used to help lower your monthly heating and cooling bills, keep your home more comfortable and safe, as well as the added benefit of noise reduction!

USA Insulation finished my house yesterday. Fenominal job! From being on time, total organization, courteous and professional staff, as well as great job of putting everything back to original or better. Then, they cleaned up after themselves as if they were never here. But, this morning, I felt that I needed to check my furnace to see if it was still turned on.! Very nice.! Thanks to the entire crew and the USA Insulation family.

Service was on time and professionally done. I have large gardens in front of my house and they were very careful not to disturb them. Communication was excellent as was the clean up.

The guys were very efficient and cleaned up their mess. I appreciated them keeping me in the loop with what they were doing. Looking forward to seeing how my house feels in the winter!

UPDATED Review!!! 5 Star rating achieved Please read the full review. Let me start with say my 3 star review is isolated to the office and end project manager. My husband and I were doing a lot of updates to our house. We have seen the commercials on TV but it really caught my husband's attention when they were at the Kalamazoo home show and he got to ask questions. We set up an in home quote. The salesman was amazing and took the time to explain the process, pricing and time frame of project to be completed. After a week of other quotes for another project, we decided this was the better priority to be done to our home. Scheduled and paid in full, project was scheduled the next week. The crew showed up and they were very professional and again explained everything they needed to do. I work from home and I didn't hear any work or had any disturbance what so ever. My husband came home early to check on the crew and to do the final walk through and sign off. The foreman was honest with us regarding not being able to pump insulation all the way up due to the orginal insulation being in the way. This was fine and we proceeded with completion. Fast forward 3 weeks later and my neighbor behind me said there was small piece of sliding missing by our daughters window. We thought the wind may have caught it and blew it off the house because we had high winds. We called USA Insulation to tell them we were missing siding where they had put product in the walls. Here is the reason for my 3 stars..... When my husband called the office the woman who answered the phone (apologies I don't know her name) informed us in the project completion photos they saw the siding was missing. In 3 weeks no one attempted to contact us to arrange to come out to fix the siding. No one even called us to say "hey we saw this and need to come back out". Absolutely NO COMMUNICATION regarding this issue. My neighbor sent me a text. Same neighbors who were asking about the product. They sent another crew out to look and fix the issue which wasn't major at all nor were my husband and I mad because we knew they would make it right, BUT I asked the foreman that came out to fix this issue to have someone contact me to discuss why this was never addressed in the end project file. CORRECTION: Office contacted me after review and apologies for the miscommunications

Truck Eight and 10 came early this morning and the whole crew was very energetic and fast and did a very good job. Just like they did on the church earlier and very happy and I’d probably have them come again if I ever need them thanks again.

Truck number 8 and 10 and came out and did an great job. Replace siding back to original state, show picture of attic after insulation which looks awesome and clean up the site when they were done. I would recommend USA