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Our Customers Love
Comfort & Savings
Some Thoughts From Our
Awesome Customers
What an amazing team of people, everyone was polite, considerate and knew there job! The owner Tim was there to relieve Brian and was working and filling our walls with foam, and Chevy was talking siding of and drilling holes. Attic was packed with new blown in insulation to R49. We had great experience with USA insulation and will recommend them to everyone!
Thank you
Scott
- Scott Crisler
Everett and Chevy arrived on time, with smiles on their faces. This was after a call to let us know they were on their way, of course. Our installation was tricky, with a split level house, but they handled it with ease. The work was completed quickly and professionally. They explained their process, showed us their wonderful job and then cleaned our floors! How is that for above and beyond! We highly recommend this crew and am so glad we hired USA Insullation to keep us comfy in our "new to us" home!
- Gail Cutchall
I had Brian C. And Bryan O. Out for service and they were so polite, professional and helpful. They answered all of my questions. I appreciated the extra time they took to help me understand what would be done and look forward to the perks of now having my garage insulated! They left everything very clean. Would definitely recommend to my friends and neighbors.
- Corina Lindke
First of all let me say I was very upset with what I found after just 5 yrs of the product . We were remodeling a back bedroom and found that the product was bad . The foam itself was breaking apart into powder where when the sales rep that came out and showed us, the product showed us how strong and durable it was . I was ready to get a lawyer but when the first service tech came out to look at the problem he said that this was definitely a problem and it was bad product. We never got a call from anyone to confirm to us that they would be out today . I called in and the lady told me that was her fault she dropped the ball on that, but when our service tech arrived, and I made him aware of everything that the previous tech said about redoing everything, he basically was like I need to call my boss to find out what we can do. His boss made arrangements and rescheduled the job our technician was getting ready to leave to go to the other jobs. His boss called him back told him stay here and get us taken care of whatever it takes , the tech Brian and both of his crew were here from 10 o’clock in the morning until 930 this evening. I will say that crew did one heck of a bang up job. They were thorough. They got everything taken care of. I feel rest assured that they did one heckuva job. I can’t say enough about that crew , I just wish we would’ve had them from the beginning versus the crew that we had five years ago. I will also tell you those three guys deserve some kind of a raise or bonus or something for all the work they did and for apologizing for the company for what it happened , I don’t hold them responsible at all, but I will say you could see the lead tech Brian he really loves doing what he does and that he wears his job on his shoulders . On a scale 1-10 I am giving Brian and his crew a 20 . Thank you USA insulation for everything they did today , again one heck of a team .
Brian & Malisha Bass
- Debassman 1701
I recently used USA to have insulation put in my older brick home and garage. I wanted to share my experiences because like you I always read the reviews before having work done.
Background: I purchased my home in 2020 and am total electric, old windows and so drafty. My electric bills are extremely high, the electric company and I discussed options to lower the overall bill insulation and windows were top two on the list. I contacted several companies and ultimately ended up going with USA, with no regrets.
USA Employee Experience: I had the Brian’s (2) and another gentleman with them (can we just name him Brian also) they were so polite and very friendly. The lead Brian explained the process in detail answering any questions along the way, very professional and personable.
Install/product Experience: With my home being brick it was a loud process as they drilled into the exterior of my home to install the product (they may have other install options, this is the way I wanted it). It wasn’t overwhelming, my pets who are used to a quieter space got a little nervous in the beginning but they quickly adapted. The insulation literally fills every crack and crevice in your home. I had one area that seeped out during install in an exterior wall the had old paneling up, the Brian’s got it cleaned up in literally no time, the lead Brian let me touch the insulation that had seeped out and explained how the product works and how easy to clean up. This is NOT the kind of foam you get in a can that sticks to everything and ruins everything in sight. I had some seep out slightly around outlets and through one hole I didn’t realize I had after the guys were gone, I got it cleaned up so quick took like less than 5 minutes. SMELL, there is a smell that comes from the insulation it was a little stronger in some rooms than others. The NEXT DAY after install, the smell was GONE. I would expect to have a window cracked if someone in the home can’t tolerate perfumes that would be my comparison.
Pricing- I am a single mother of three children, so a budget matters to me. My electric bill was too much for me to manage, so I had two options
A). Try to insulate it myself using Menards products.
B.) Get it done professionally.
I researched both, I could have most definitely rented the machine for blow in insulation and attempted to DIY it through my attic but I knew the efficiency would not be the same, but I am unexperienced and could have never reached the exterior walls. Plus, the insulations between Menards product and USA are two very very different products. I ended up going with B). The professionals.
The honest part of this review, I knew it wouldn’t be cheap but I also knew I could not pay $700 a month in electric bills that included using my wood stove. Three kids and Christmas is right around the corner, there were a lot of arguments in my mind whether I should do it. I took the leap and decided I had to. I paid more than $7500 but less $10500, I’ll leave it to you to guess. They do offer discounts for military and educators, if this applies to you.
Overall- I have only one regret, not doing it sooner. The drafts are gone, it is so much warmer in my home. I am honestly in complete shock at how much of a difference there is. There are truly no words to describe the difference, before insulation to the now insulated.
For all of my single parents/low income that are considering insulation. I truly understand how difficult this choice is, but if you feel drafty or losing a lot of your heat because of poor insulation take the leap. They have a financing company they work with to assist you in affording this, it does go off of credit so keep that in mind. Just save up as much as you can for a down payment to keep your monthly payment low, and I will be able to get a tax credit for having this done so that absorbs some of the overall cost.
Thank you so much USA Insulation and the Brian boys (even the 3rd that’s name isn’t Brian, who I now call Brian), this will help my family for years to come. I appreciate you!
- Ziglar Family
Both Brian C and Bryan O were very professional. Once the job was completed, our property was left clean. They explained what was to be done in terms that we could understand. Will recommend the team to our neighbors.
- Rose Macleod
Everything was explained in great detail. Pictures taken and shared with me. The guys were very efficient and cleaned up after themselves. Brian went above and beyond. I truly appreciated everything he did. I would highly recommend them
- Kathy Cormican
Brian C, Bryan O, Chevy, and Howard were professional and so careful with our property.
Great team - great work. Can’t wait to have benefits of our new foam insulation.
The Whitehill’s
- PatJeri Whitehill