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Short: Extremely happy for finding USA Insulation! Professional and courteous; Nicole, Carrie, and the gentlemen run a tight ship. DO NOT insulate yourself, just call them! Long: I'm not sure how I found USA Insulation but I am sure glad I did and I know you will be too! I'm currently building my house and was going to put batt inside the walls. Carrie gave me a quote and also let me know about an injected foam type of insulation that is installed after drywall. I ended up going with that as it gave me a higher r value in the walls and she saved me $2,000! My job was split in two, day one was the walls and day two was the attic. The crew always showed up when they said (which is hard to find in contractors) and were always in good spirits (also hard to find in contractors). They were very easy to deal with and communicated well! There were two issues I noted during the process, one was that the injected foam didn't fill my cavities up all the way in some stud cavities. The other was that the vaulted ceiling was missed during blowing the attic (easy to do since the vaulted cavities were thin and hard to see). I brought these up and they were immediately taken care of (rare to find in contractors). They injected a little bit more foam for that fix. On the vaulted ceiling, they had actually left when I found it and when I called the office, they had the truck back to my house within the hour to finish the attic. I am very grateful I found USA! All this to say, they WILL do the job right, they WILL treat you right, and you CANNOT beat the quality for the price. If you need insulation work, call them!

We had air baffles installed and more insulation added in our attic by USA Insulation of Knoxville, TN. Excellent service from the initial contact with their sales manager, Carrie, to the professional job completed by installers Jason and J.R. I'm the type of guy who asks lots of questions up front and Carrie had the answers. The project notes were conveyed to the installers in advance of them arriving to the job and carried out to the T. Fair pricing; highly recommended.

USA Insulation affordably and efficiently solved my oven-in-summer and freezer-in-winter garage problem with both the blown in fiberglass insulation in the attic and the injected foam in the walls. The garage has been remarkably more comfortable since the installation and I’m excited to be able to have year round use of that space without melting from the heat or shivering from the cold. It was an enjoyable experience working with both Jeff the estimator who clearly explained the process and its benefits, and Nicole and Carrie the installers who were completely professional and efficient during the installation. My sincere thanks to them from both myself and my neighbor Caroline who had them insulate her garage the same day as mine.

Update: the operations manager and the install team came out on 4/30/2024 and added insulation to many areas that were lacking. Very happy now. Thank you for your attention! I currently have a call in to the company regarding the lack of insulation in the walls. For what I can tell in about 3 places there is no blown in foam below the outlets. The person is supposed to come out on 4/30/2024 to check installation. I figured I'd leave this review now. Hopefully I will update it soon.

Carrie, Jeff, Eion, and Skylar were great to work with for my insulation project in East TN. They are a responsive and professional team.

Always a great experience with knowledgeable people such as Carie who was the lead person. YES there is cleanup, yes there is messiness but when it's aftermarket install instead of new construction it is to be expected. I think Carie was excellent in this situation. Thank you Carie and your helpers!!

The pricing was average for the industry. The service was exceptional. The install team were amazing ,clean, promt polite

Responsive to my phone calls and questions. They arrived on time. Very courteous and professional. Did a great job. Cleaned up perfectly. Gave us enough pictures to know the scope of what was done. Went the extra mile to make sure that everything we needed was done in our insulation project. We would definitely work with them again and recommend them to others.