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We had a great experience. Our first meeting with Zach was to discuss our options and need to have insulation blown in our attic and basement. He was very good at explaining the process and cost. He was great at answering additional questions as well.
We decided to go forward with it and couldn’t be happier! The installers were prompt, neat and efficient. We have a 27 year old home and are looking forward to noticing a difference in efficiency.
- Barb Piccarreto
Wish we could give this company 10 stars. This company was truly amazing and went far above our expectations. The whole entire crew (The Office, Zach who did the estimate, the crew who installed the insulation work- Zach, Shane and all the others and whoever did the inspection) were very professional and very polite. The communication through out the entire process was amazing. Would definitely recommend to anyone. In addition, We received in the mail a nice Thank You card and gift! Thank You USA Insulation! Well Done!
- Kimberly Scott
The sales rep was straight forward, knowledgeable and honest. He maintained communication through the entire process as well. The crew that came out was friendly and did their best to not inconvenience me and did very good work overall. The crew member that was tasked with spraying the insulation foam in basement missed several spot and when I noticed the next morning I called the sales rep to let him know and he immediately got the wheels in motion to get someone out there a few hours later to make that portion right. Mistakes get made and the fact that the company took ownership of that and immediately wanted to get on making it right as soon as possible speaks volumes about their level of service. After the second employee did the spray foam everything was perfect and I am extremely pleased with the end result. Highly recommend going through this company for insulation needs.
- Frank Battaglia
My husband and I were quite pleased with the insulation job we had done by USA. Their team was fantastic, fast, and friendly and they got it well done. We'd really recommend this company! Thanks for all you did. S. Judge
- sandi judge
Excellent company. Would highly recommend. The instillation went smoothly. The installers were very friendly, efficient and cleaned up when they were done. I would absolutely like to thank everyone that was involved in the process.
- mike jaromin
I think they did a really good job of insulating the attic and spraying the basement joists. They handled the Home Comfort grant and handled the arrangements beautifully. If able, I would have taken 0.5 stars off because of an issue with not having booties to wear while walking on the carpet and some confusion over the basement spray area. The staff was friendly and courteous. They addressed my concerns directly and truly seemed willing to work to make sure I was fully satisfied. In all, I would recommend them.
Update: I had an issue in the basement that prevented them from spaying all the rim joists. They said they would come back when I was ready and finish the job. True to their word they came back today and did an excellent job finishing it up. Staff was super friendly and did a great job. TY
- Greg Heiler
From the initial contact with the representative to the installation team, the entire process was excellent. We immediately noticed a significant reduction in outside noise – the once loud sounds of passing cars, wind, and rain are now dramatically diminished. While the weather is still warming up, we're already confident that the insulation has made a substantial improvement. Given that our house lacks central air and gets quite hot in the summer, we're eager to see the difference this makes. Overall, a definite 10/10 recommendation.
- Justin Sinclair
The experience with USA insulation was great. As advertised and researched the product works great increasing the efficiency of my house. The crew work on winter conditions and did great and when some problems arise Zach help me troubleshoot the issues. They even came back to perform some tasks at a second date. Within hours of the installation my family and i noticed the difference and had to adjust the thermostat. The product is great and i will highly recommended it.
- German Lopez