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Comfort & Savings

Wish we could give this company 10 stars. This company was truly amazing and went far above our expectations. The whole entire crew (The Office, Zach who did the estimate, the crew who installed the insulation work- Zach, Shane and all the others and whoever did the inspection) were very professional and very polite. The communication through out the entire process was amazing. Would definitely recommend to anyone. In addition, We received in the mail a nice Thank You card and gift! Thank You USA Insulation! Well Done!

The sales rep was straight forward, knowledgeable and honest. He maintained communication through the entire process as well. The crew that came out was friendly and did their best to not inconvenience me and did very good work overall. The crew member that was tasked with spraying the insulation foam in basement missed several spot and when I noticed the next morning I called the sales rep to let him know and he immediately got the wheels in motion to get someone out there a few hours later to make that portion right. Mistakes get made and the fact that the company took ownership of that and immediately wanted to get on making it right as soon as possible speaks volumes about their level of service. After the second employee did the spray foam everything was perfect and I am extremely pleased with the end result. Highly recommend going through this company for insulation needs.

The crew was great, very efficient, customer service called to consistently make sure I was happy with things. Great experience and seems to be working very well with the new insulation. Side note screw RG&E!

I think they did a really good job of insulating the attic and spraying the basement joists. They handled the Home Comfort grant and handled the arrangements beautifully. If able, I would have taken 0.5 stars off because of an issue with not having booties to wear while walking on the carpet and some confusion over the basement spray area. The staff was friendly and courteous. They addressed my concerns directly and truly seemed willing to work to make sure I was fully satisfied. In all, I would recommend them. Update: I had an issue in the basement that prevented them from spaying all the rim joists. They said they would come back when I was ready and finish the job. True to their word they came back today and did an excellent job finishing it up. Staff was super friendly and did a great job. TY

From the initial contact with the representative to the installation team, the entire process was excellent. We immediately noticed a significant reduction in outside noise – the once loud sounds of passing cars, wind, and rain are now dramatically diminished. While the weather is still warming up, we're already confident that the insulation has made a substantial improvement. Given that our house lacks central air and gets quite hot in the summer, we're eager to see the difference this makes. Overall, a definite 10/10 recommendation.

The experience with USA insulation was great. As advertised and researched the product works great increasing the efficiency of my house. The crew work on winter conditions and did great and when some problems arise  Zach help me troubleshoot the issues. They even came back to perform some tasks at a second date.  Within hours of the installation my family and i noticed the difference and had to adjust the thermostat. The product is great and i will highly recommended it.

My experience with USA insulation was outstanding! From the initial meeting with Zack to the crew that was assigned to coming in and providing the insulation it was a great experience! Everyone was professional, Informer to me the entire way for any questions that I had, while also attention to detail. Anyone interested in insulation I would highly recommend USA insulation because of the service and the level of professionalism that I received.

The EmPower+ Team along with Zachary F. the Energy Consultant from USA Insulation provided an overview of the scope of work they were going to complete in my home. The team that arrived completed a wonderful job despite the bitter cold. They completed the job in two days. Upon completion found foam had come in through one of the cold air returns in the bedroom. They had no issue coming back the next day to clean and remove the over spray. I could actually feel the difference in my office. Thank you for an awesome job.