
Our Customers Love
Comfort & Savings
Some Thoughts From Our
Awesome Customers
Our home was built in the 1940's and sits on Mount Hope Bay. In the wintertime, the wind hitting the house makes it sound like the building is flying at 35,000 feet.
The job by USA Insulation was done right and we're quite happy with the results! Already noticed a decrease in the noise! The crew was great - very professional and courteous! Really nice guys. We're glad we connected with USA Insulation for the project!
During and after photos attached of the work on our porch wall.
- Rad Slay
My ranch house built in 1967 is a complete turn around! Before insulation my heat came on about every 20 minutes now it comes on over an hour or so. Matthew Miller my sales person was on top of my job at all times. The oinsulation installation crew were amazing. When they arrived at my house they got right to work, worked very hard. When they were finished I could not tell that they were ever there.
Ps...I was a contractor for 50 years
- Manuel Sousa
Quick and thorough installation. My home office already feels more thermally stable with less temperature fluctuations. The process is quick and easy with great results so far. I will be using usa insulation on my next real estate project
- Kenneth Hoffman
Britt, and the team provided, extraordinary customer service, they truly have a passion for their job. Let me start by informing you that the team started to prepare the job to do the Spray Foam Insulation and recognize that I had mold in my attic. The team had stopped and showed me their concerns we were able to address it have the attic completely free of mold. Then the team return and accommodated my family and I schedule to complete the process. I have then referred them to serval of my family and friends.
Tremendous work ethics and quality work and reasonably priced
- oxm0007
To begin, my visit with the Energy Consultant, Kenny Conley was quite enjoyable. At no time did I feel pressured in my decision making. Kenny was very professional, yet very personable. He explained every little detail to me; assuring me that I was dealing with a first class insulation company. I had no doubts or feelings of apprehension when he left my home. By the time he did leave my home, Kenny had a way of making me feel very special. He actually took the time to sit and with great interest, listen to what I had to share about my life's journey. I was already feeling a personal connection to USA Insulation.
On the first day of insulation, the crew's Supervisor, Benny introduced himself to me in a very friendly and pleasant manner. By the time everything was done, I felt a very personal connection to the whole crew. I was very impressed of how well everybody worked together; and how willing they were in answering any questions I had for them throughout the day.
When the second crew arrived a week later, Mitch and his partner were also very friendly and very professional in getting my home completely insulated.
Last but certainly not least, is Karissa! She always treated me as though I was the only customer she had. I never felt rushed on our phone conversations. Nor did I ever feel that I was being an annoyance. She was always willing to do whatever she could to make me a happy customer. Oct. 29, I wasn't feeling well. I feel asleep and did not awake when Mitch arrived at 3pm. With no response, Mitch left. I immediately called Karissa. She attempted to call Mitch and get him to come back. Mitch was too far away to return. Karissa told me the next return date is Nov 16th. However, she will do all she can to get somebody sooner. The very next day, Karissa called me and said that a crew will be there today to finish the job. Now that's what you call great customer service. That you USA Insulation for the great people you all are; and the great work you do!!!
- Victoria Thomas
Joels crew came out on a saturday and insulated a sun room, and a garage for me. Throughout every step the entire crew was meticulous paying attention to every detail. The entire crew was polite, professional, and took the proper steps to keep the work area clean and organized. After they completed their work they took the time to both sweep and vaccum the space. The room was cleaner than it was when they arrived! Overall this crew exceeded my expectations on every level. If im ever in the market for insulation i already know who im calling! Thanks for the excellent service and hard work!
- Carl Reynolds
From beginning to end I was pleased with the customer service of USA Insulation. They are very attentive without being pushy, thorough without being overwhelming, and most importantly they are honest and professional - all important things when trusting someone with your home. The scheduling of both the consult and project date was flexible with a reasonable timeline, and the contractors who arrived on installation day were perfectly professional and very efficient. We noticed an instant change in the draftiness of the space. Worth every penny!
- Drake Douglas
Had my home done yesterday. What a wonderful experience. Right from start salesman Ken who came out last week was Knowledgeable on all forms of insulation where we were lacking because of the age of our house, and we went through all the different options to bring it up. To me it was a no-brainer with the cost savings and the 0% financing was well Worth it. The crew came yesterday to start the job. They were on time and worked the whole time the system that they have down pat worked well. They did the whole outside in one day. They cleaned everything up, put the siding shutters and everything back on. You would never know that they were here. They came back today. in a snowstorm to finish they did the attic and my crawlspaces above my garageThey put up foam board. They sealed everything and they brought the value up to today’s standards. They clean the inside of the house before they left. You would’ve never known they were here, Ryan and his crew did a great job. I would highly recommend them for anyone who needs to bring their home up to more energy efficient standards. With the cost of utilities rising every year this was well worth it even though it’s something you can’t see you should see the savings benefits for years to come I would hundred percent recommend them for Any insulation job that you need if I could give them more than Five. Stars I would wonderful experience.
- Michael Madden