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MJ and crew (sorry didn't remember all their names) did a AWESOME job on my insulation job. On time, explained everything that was going to take place, answered questions, took every precaution to protect my homes flooring, walls, ect, fabulous job on patching and clean up. I highly recommend this company for insulation jobs. Great Customer Service received from the entire company. Thank you!!
- Kim Knight
Update: Every year my home gets ice dams 2-4" thick and going back from the edge 3-4 feet. Having roof vent chutes (baffles) and sealing done made a huge difference For the first time ever I am now 100% ice dam free. I have upgraded my 4 stars to 5.
Keith
First let me say that the 5 star review with my name on it was not done by me. It was done by the lead installer which I find rather poor business ethics. At the end of the installation after making a final payment I was asked to do a Google review which I was fine with doing. Just not at that moment. I wanted to check for cracks in the ceiling, check the rim joists and look outside to see if any garbage was left behind. With the truck still in my driveway it is a bit to soon to be doing a review. The installer asked me to scan a QR code which I did and before I had a chance to do anything he tapped the 5 stars and hit Post before I had a chance to do anything or leave a comment. You want me to give you a review, fine. but don't do it for me and give yourself 5 stars under my name. Makes you wonder how many other 5 stars were done by employees.
I would have given them 4 stars for sure and maybe 5 stars on my own if given the chance. Overall the entire project went well. I had old insulation removed, all attic bypasses sealed, new insulation added to depth of 17 inches and rim joist foamed.
If your product and services meets or exceeds expectations, people will give you a good review. You don't need to lie about it. To me ethics are a important of how I choose to work with someone or not. This was a poor example of professionalism and an act made by someone who knew exactly what they were doing wrong. Sad way to end a otherwise good experience.
- Keith Quinn
I wanted to take a moment to share my recent experience with the sales and installation team. It was truly exceptional!
Luke, the sales representative, was absolutely fantastic. He took the time to thoroughly explain the entire process to me and ensured that I understood how everything would work. Whenever I had questions before the installation, I would call the office, and they were always incredibly helpful and responsive.
The installation crew also deserves special recognition. They were professional, efficient, and got the job done in a timely manner. I am very impressed with the quality of their work and their dedication to providing top-notch service.
Overall, I am extremely satisfied with the entire experience and grateful for the outstanding support from everyone involved.
- Trevin Wilson
USA Insulation of Minneapolis did our attic and basement about a month ago and they did a great job.
We removed the old fiberglass and sheetrock in two of our spaces and they hauled everything out and they did the main attic space with new blow in insulation. They also did spray insulation in two spaces and around the top space of our entire basement.
- Kurt Bosch
The crews were great each step of the way. For the estimate, Luke’s explanation was clear. He answered our questions thoroughly. Very knowledgeable. Sonny and crew were efficient, kind and respectful. Harley, Andrew and John also were polite. Worked hard and finished under the estimated time I highly recommend.
- Holly Miller
The crew was so professional that came to insulate my attic. They explained what they were up to as it was happening , making sure they answered any questions I had. On top of doing an awesome job, they were nice to my kids and dog and respectful of my space and home. And on top of THAT , my two year old napped through the whole thing. A wonderful experience, would highly recommend.
- Carrie Albinson
From the sales to the actual service done everything was well done. No sales pressure. The work was completed in a timely manner. Technicians were very professional, knowledgeable, and efficient and very friendly. Highly recommend this company. We had both sides of our town home done and they did an amazing job sealing the areas that needed it and repairing vents and replenishing the needed insulation.
- Patricia Weiss
Awesome!! Super friendly!! Cleaned everything up & was very timely!!! Don’t look anywhere else!!! I got some insulation put in on my entire bottom floor! They were very kindly the entire process was very smooth. Everyone that came into my home was super friendly. Appreciate the good work and love that it’s family owned.
- Gabrielle Roberts