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Comfort & Savings

They arrived were very professional right at the start. They got right to work. Even though my house has stucco, they did an excellent job. I can't wait for our heating bill go down. Tha k you for a great installation of spray foam.

Ron and Cody arrived as scheduled with all equipment abd supplies for their terrific and professional removal of old and installation of new insulation. They were pleasant and easy to work with. We'll definitely recommend this company.

From the start of bringing in an estimator to the truck leaving after the work was done, this company has it together. The estimator was generous with his time, explained a lot of things, and instead of just poking his neck in the attic (like another company did when they came to give me an estimate) I could hear him walking around. The price was fair for the work as we had about 6-9 inches of insulation in the attic and needed a lot of baffles installed. The scheduling was easy to handle and I had zero issues. The two man crew that showed up were courteous and professional. They had to SQUEEZE into a small area where the addition was built but the after was perfect! The crew even blew out the garage to ensure they cleared up any loose insulation. I did climb up into the attic and peered around, and the insulation was evenly spread out, the rulers placed about to indicate depth were spaced nicely and as noted, they installed baffles at each rafter. Now we can do all of this but does it really make a difference? After a week or so, I can say yes it does. The home heat stays level and comfortable when in the past it just ran and ran. The other thing that I noticed was during frosty mornings, various sections of our roof had melted frost. But now, the only area that has melted frost is our garage which isn't insulated (see attached). I highly recommend USA Insulation for their ease of transaction, professionalism and honesty!!

Great job done by Rondo and Cody! They were both quick and efficient as well as courteous and respectful. Definitely recommend to anyone needing insulation.

I am so impressed by the professionalism of this company. My experience starting from my meeting with the estimator, Jerron Smith, to the installers, Rondo and Cody, was A+. I would highly recommend them for your insulation needs.

I found this gap in my siding today and when I went to check it out I found that the siding was free-floating. I then checked out where they had removed the siding on other parts of our home and found out that everywhere I checked they failed to reattach the siding to our home. The also did not replace any of the Tyvek that they cut out. I also found a receptacle where cold air was blowing through where I never noticed it before. I had to remove the receptacle myself and spray my own insulation there. Finally, their original quote failed to address an entire floor of our home which significantly added to the cost of the project. UPDATE: When I called them about the issues they expressed great concern. An appointment was scheduled to do the "repairs" but the young man was there less than an hour. He showed my wife a few photos and said they got it all taken care of. There was no way he could have done everything required in such a short amount of time. When I got home I checked out the siding and still found several loose spots. Later, I found another gap in the siding and some areas where it looked like the siding was not snapped together correctly. I called again and they made it clear they were concerned. Another appointment was made and they sent Mike from the other side of the state. He was terrific and made it clear that the previous people did not take care of things properly. He spent hours taking things apart and even found where some foam needed to be replaced or repaired requiring another appointment. When all is said in done, it is true I should not have had to go through all this and I would be lying if I said I wouldn't hesitate to recommending USA Insulation to others, but the fact that they are trying so hard to make it right means a lot and leads me to think that the Grand Rapids team needs more oversight from the main office. UPDATE2: They discovered that the foam they made the first time did not set properly. They will have to do the entire job over again. I am thrilled that they are professional enough and caring enough to do the right thing.

I highly recommend USA Insulation Josh was very pleasant to work with and there was no pressure to commit once the free estimate was completed and I appreciate that. The crew that came out to do the insulation was very polite and they did a great job in communicating what was going on and did a great job on the cleanup afterwards. I am noticing a difference in the noise from the street. I live on a busy Avenue and the Insulation has made a difference in the sound and I can tell the difference in the cooling of the house as well. I can’t wait to see how well it’s going to be in the winter! It was well worth the investment.

Rondo and Cody were excellent. And Jason at office responded to me when I had a problem. Took care of my petty concern.