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We are very happy with the insulation replacement provided by USA Insulation. From the first visit by Kevin to assess the project, he provided a complete estimation without any pressure or sale tactics. Later he answered all my questions and modified the proposal/contract to better clarify what are included in the project. James, the owner provided an option for us to spread the payment of the entire project into 18 months with NO INTEREST. On the day of the project, Kevin showed up along with a team of 3 persons led by Anthony. Kevin performed a thermal imaging to show locations of air leaks that he then provided to the team lead.Together they confirmed what need to be done. The Installation team proceeded to systematically removed all old insulation installed from 1985, air sealed all penetrations into the attic included chimney chase, stack pipes, exhaust fan, etc...and install R60 blown fiberglass insulation. They left our house AS CLEANED as when the showed up. At the each major stages Anthony invited me to inspect the works performed to make sure it meet my expectation. I highly recommend USA Insulation of Fairfax County for the job WELL DONE>
- Thang Nguyen
I recently hired USA Insulation of Fairfax County to insulate the ceiling above my garage, and I can say without hesitation that the experience exceeded my expectations from beginning to end.
The room above my garage had always been extremely difficult to regulate from a temperature standpoint — uncomfortably cold during the winter and excessively hot during the summer. It became clear that the original insulation in the garage ceiling was severely inadequate from an energy-efficiency perspective. After researching several companies, I came across USA Insulation through an Instagram advertisement. I was initially skeptical about responding to an online ad and somewhat hesitant to provide my information, but I ultimately decided to give them an opportunity. I am very glad that I did.
Their pricing was fair and competitive, and the responsiveness of the company was impressive. I signed the contract on a Friday, and by the following Monday a crew of four arrived with a fully equipped truck ready to begin work. The foreman, Anthony, carefully prepared the workspace by covering the garage floor and surrounding areas with protective cloths and thoroughly explained the process to me beforehand, including advising me that the job would generate a substantial amount of dust — which proved accurate.
Although the crew encountered an operational delay and arrived later than originally scheduled, they handled the situation professionally and courteously. They sincerely apologized, offered to reschedule if the delay created any inconvenience, and then went above and beyond by staying and working until approximately 9:30 that evening to ensure the project was completed properly. That level of dedication and commitment to customer satisfaction is increasingly rare today.
The quality of the workmanship was excellent. The crew performed a dense-pack insulation installation between the joists with great care and attention to detail. It was immediately obvious that they took pride in their work and understood the importance of proper insulation and energy performance.
I was equally impressed when James, one of their supervisors, visited the project shortly after work began. He personally reviewed everything with me and took the time to answer questions thoroughly. What stood out most was his willingness to go beyond the immediate scope of the project. Using a thermal imaging device, he helped identify another problematic area inside the house that suffers from the same temperature inconsistencies the room above my garage previously experienced. That kind of proactive customer care demonstrates a company that genuinely cares about helping homeowners solve problems rather than simply completing another installation.
Throughout the entire process, every member of the team conducted themselves professionally and respectfully. I found them to be hardworking, honest, knowledgeable, and committed to high business standards and ethics.
If you are considering improving the comfort and energy efficiency of your home and are looking for a reliable insulation contractor, I wholeheartedly recommend USA Insulation. In my experience, they are not only an excellent contractor, but also a genuinely outstanding group of people to work with.
I have included a picture of the guys and their truck in front and inside my garage.
Brian S.
- brian shahkarami
USA Insulation did work in our attic where we had had a bat problem. All insulation was removed, replaced, open areas plugged and a screen vent was replaced and reinforced. The installers did an excellent job. They were on time. Courteous and work o. An efficient manner in very hot conditions. I would recommend to others for insulation work if needed. A really nice experience with a contractor.
- Neill Blue
They did an incredible job. I have a large attic so they were here 2 days in a row - both days they arrived and immediately got to work non stop on air sealing and insulation. At the end of each day they walked me through what they did in detail and showed me tons of pictures. Extremely happy with their work ethic and attention to detail - they even found something my home inspector didn’t tell me.. my ridge vents were sealed by previous owner. Would highly recommend
- Nicholas Dima
The team at USA Insulation did a good job start to finish. The team leader explained, in detail, all that would be done before they began their work for the day. They worked tirelessly from early in the morning until about 6 PM to get the job done. At the end of the day the team leader showed us photos of all of the phases of the project so that we were visually aware of what we had before and the upgrades we have now. They removed ALL of the old insulation, capped off our recessed lights in our attic, disinfected and sealed every area so that after the insulation was blown in we know that we have an attic that is fully insulated all around. In our experience you don't always get the exact level of service that was originally described during the initial sales process. However, the USA Insulation team met and exceeded that description and we are sure that we will benefit from it. Look no further for your home insulation needs. Sam Jackson
- Samuel Jackson
Highly efficient and professional. Installed attic insulation during two of the hottest days of the year and completed the work with no issues or concerns. Office was very responsive and courteous The price charged was reasonable compared to others' estimates.
- David Lane
The crew from USA Insulation arrived on time and immediately went to work. The team leader Anthony, explained the work to be done while the rest of the crew began the process of preparing the house for foam injection. The team was very engaging and answered my many questions. The entire job took about nine hours. They made sure the work area was clean before they left. Our home is 40 years old and we could feel an improvement in the comfort of our home the following day. I strongly recommend USA Installation of Fairfax County for your Insulation needs.
- Paul Marks
We had a great experience with USA Insulation for our attic re-insulation project. Everyone on the team was wonderful to work with, professional, and courteous from start to finish. A special shout-out to Angela, who went through all the details with me and patiently explained everything along the way.
During the work, one of the team members accidentally put a hole in our 18-foot ceiling, but they handled it responsibly, brought in scaffolding, and repaired it perfectly. Overall, we are very happy with the service and would recommend USA Insulation.
- Blossom Fernandes
USA Insulation of Fairfax County is a top notch vender in the services of insulation. Angela who is head of sales and proposal preparation is an outstanding and knowledgable person. My job was a garage attic insulation and added insulation for the roof tie in for an added sunroom. The job was performed and completed excellently by the tecnicians with care and satisfaction.. I am extreamely satisfied.
- Richard Hornick
The work was scheduled to take 3 days and they stuck to the timeline. Anthony and his crew did a great job and took time to answer any questions I had(they were more of me wanting to learn), they were very thorough and cleaned up behind themselves at the end of each day. I would recommend they to family, friends and my own customers. I got a total of 5 estimates to do the work and they were comparable to the others. They were not the highest nor the lowest but I had a good feeling about them as a company.
- Greg Allison