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Absolutely exemplary service! Project was a two-day job, and work ethic was consistent from the evaluation through completion. The initial evaluation identified some areas for major improvement including a wall between the garage and den that had zero original fiberglass batting. Thermal cameras were used to pinpoint areas of heat loss and the proposal fairly factored in some basement crawl space improvements we had previously done. Team showed up early both days and powered through despite below freezing temps.
As with any old house (1976) there were a few unexpected challenges but the crew managed them carefully and all the siding went back perfectly. A week later the area hit record low temps that lasted weeks, and our house was toasty warm with the new insulation. Gas bill dropped to $100/mo for an even 71 degrees inside, with the system kicking on far less frequently.
USA Insulation is full service: there was a different product recommendation for the exterior walls, attic, and the funny [and originally uninsulated] mansard roof, which previously caused huge temperature differences between the first and second floor. With the new insulation in that front wall (which is under shingles) the upstairs does not get cold anymore. Mechanical air filtration works far better now that everything is sealed up, so environmental allergies have improved for the whole family. Very happy with the quality of the work and communication from the team!
- Elisabeth Dablow
The USA Insulation crew was on time, very professional, very polite, very methodical in their work. When any question arose about the exact work I wanted completed, Anthony stopped the work and discussed the questions with me. Then once an agreement was decided on the course of action to take, work resumed. Then Anthony would review the results with me. They were extremely careful and clean.
Since I have a thermometer in several areas of my house, I can confirm the new insulation has improved the temperature by 3 to 5 degrees. And my heater has been operating way less. I am looking forward to my next utility bills to confirm what I am experiencing.
An excellent company, and an excellent product.
- John Clawson
A+++ service and installation. James and his team did a fantastic job insulating our attic. They were able to get in, seal up the holes, and layer insulation on top. They even found some places where there was zero insulation up there. They explained everything the job entailed and got it done in less than a day. I really appreciate the hard work Anthony and crew put in that day.
- Megan Love
USA Insulation was a highly efficient and knowledgeable company that provided exceptional quality of service. They worked diligently and effectively to improve the installation of the insulation system in my home. I would definitely recommend this company to family friends and neighbors.
- Debbie Vas
USA Insulation company is a excellent company in Insulation field.
They knew what I want. I recommend this company to all houses which need more Insulation
- steve yong
We had a great experience with USA Insulation for our attic re-insulation project. Everyone on the team was wonderful to work with, professional, and courteous from start to finish. A special shout-out to Angela, who went through all the details with me and patiently explained everything along the way.
During the work, one of the team members accidentally put a hole in our 18-foot ceiling, but they handled it responsibly, brought in scaffolding, and repaired it perfectly. Overall, we are very happy with the service and would recommend USA Insulation.
- Blossom Fernandes
I recently hired USA Insulation of Fairfax County to insulate the ceiling above my garage, and I can say without hesitation that the experience exceeded my expectations from beginning to end.
The room above my garage had always been extremely difficult to regulate from a temperature standpoint — uncomfortably cold during the winter and excessively hot during the summer. It became clear that the original insulation in the garage ceiling was severely inadequate from an energy-efficiency perspective. After researching several companies, I came across USA Insulation through an Instagram advertisement. I was initially skeptical about responding to an online ad and somewhat hesitant to provide my information, but I ultimately decided to give them an opportunity. I am very glad that I did.
Their pricing was fair and competitive, and the responsiveness of the company was impressive. I signed the contract on a Friday, and by the following Monday a crew of four arrived with a fully equipped truck ready to begin work. The foreman, Anthony, carefully prepared the workspace by covering the garage floor and surrounding areas with protective cloths and thoroughly explained the process to me beforehand, including advising me that the job would generate a substantial amount of dust — which proved accurate.
Although the crew encountered an operational delay and arrived later than originally scheduled, they handled the situation professionally and courteously. They sincerely apologized, offered to reschedule if the delay created any inconvenience, and then went above and beyond by staying and working until approximately 9:30 that evening to ensure the project was completed properly. That level of dedication and commitment to customer satisfaction is increasingly rare today.
The quality of the workmanship was excellent. The crew performed a dense-pack insulation installation between the joists with great care and attention to detail. It was immediately obvious that they took pride in their work and understood the importance of proper insulation and energy performance.
I was equally impressed when James, one of their supervisors, visited the project shortly after work began. He personally reviewed everything with me and took the time to answer questions thoroughly. What stood out most was his willingness to go beyond the immediate scope of the project. Using a thermal imaging device, he helped identify another problematic area inside the house that suffers from the same temperature inconsistencies the room above my garage previously experienced. That kind of proactive customer care demonstrates a company that genuinely cares about helping homeowners solve problems rather than simply completing another installation.
Throughout the entire process, every member of the team conducted themselves professionally and respectfully. I found them to be hardworking, honest, knowledgeable, and committed to high business standards and ethics.
If you are considering improving the comfort and energy efficiency of your home and are looking for a reliable insulation contractor, I wholeheartedly recommend USA Insulation. In my experience, they are not only an excellent contractor, but also a genuinely outstanding group of people to work with.
I have included a picture of the guys and their truck in front and inside my garage.
Brian S.
- brian shahkarami
The work was scheduled to take 3 days and they stuck to the timeline. Anthony and his crew did a great job and took time to answer any questions I had(they were more of me wanting to learn), they were very thorough and cleaned up behind themselves at the end of each day. I would recommend they to family, friends and my own customers. I got a total of 5 estimates to do the work and they were comparable to the others. They were not the highest nor the lowest but I had a good feeling about them as a company.
- Greg Allison