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USA did a fantastic job for us. The sales process was not pushy, was straightforward, and informative. The crew that did the install, Ben & Clint did a great job. They were efficient, so nice, and very respectful of our home, taking care to clean up any debris and work around our landscape. We are so pleased!
- Katie Moerch
Initially many years ago I never did receive a call back from USA Insulation. Recently I called again and Forest was a great salesman, even helped with questions all the way through installation. Two crews came out led by Matt and Justin, both were friendly and provided quality work. All has been a positive experience. My family has already noticed the sound dampening with doing the walls and crawl spaces. Now we wait to see the heating/cooling results. There is definitely something going right in leadership when an installer has been with the company for 20 years.
- Tighe
What can I say!? I'm completely blown away by the exceptional service I had with USA. From the pleasantness of Sandra customer care, to Jake that came out to give me an assessment and quote. His patience and professionalism speaks volumes. This past Friday, April 28 a crew of three came out to do the work. Ben, Brandon and Clint. These guys are amazing! They were friendly and knowledgeable, they addressed all my questions and they didn't make me feel that I was annoying them. I had read in one of the reviews that they had begun to feel the temperature in the house change as they were working, and it's true! While Ben was in the attic blowing in the installation I felt it getting warmer. And the other guys were preparing the outside of house. I have noticed over the past few days about a 10 degree temperature change in my house. I'm still blown away by that. While it was say 65 degrees outside, inside the thermostat read 75. I could go on and on, but let me say this, if you are having issues with your house cold all the time and you have a leaking out from your windows you need to give USA Installation a call. You'll be glad you did. Keep up the great work Sandra, Jake, Ben, Brandon and Clint your performance makes the difference! 10 out of 10 across the board!!?
- Tina Lewis
This is an update to an earlier review that I posted after a contractor for USA Insulation backed over my mailbox. I am pleased to report that Sandra from USA Insulation called me to say that they will be covering the full cost of replacing the mailbox, which has significantly altered my thinking about the company. I now have complete confidence in the company’s integrity and have no doubt that they will stand behind their work. Thank you Sandra and USA Insulation for the great customer service!
- Steve Tate
I recently hired USA Insulation of Columbus to insulate our commercial property, and the experience was outstanding from start to finish! Forrest, Justin and Noah were professional, punctual, and incredibly knowledgeable. They provided us with a detailed assessment of our needs and tailored a solution that perfectly fit our building's requirements.
The quality of the work was top-notch, and we’ve already noticed a significant improvement in noise reduction and indoor comfort. Their attention to detail and commitment to excellence were evident throughout the entire process.
What truly set them apart was their clear communication and willingness to go above and beyond to ensure we were satisfied. I would highly recommend USA Insulation of Columbus to anyone looking for reliable and expert insulation services for their commercial property.
- Cara Wierman
Justin and Noah did a great job! Justin explained everything to us and what to look for while they were installing. Our sales rep, Forest was awesome and made sure they were including everything we needed.
The most amazing part was that you could feel the difference when they were only about halfway through the install. You would think 60° would feel the same, but with the cold outside air blocked ... Wow!
- Leah Sells Homes by Leah Slawson
The sales representative was informative and not pushy. She explained what would happen and made an appointment that fit into my schedule.
The installers called ahead of time to give me an approximate arrival time. The gentlemen were very nice. They checked the inside and outside before starting and answered any questions I had. They completed the installation and cleaned up any mess they made. I highly recommend this company!
- Karen Smalley
Jake came out to our home, did our quote, was fair and worth every cent. Justin’s team was very professional and friendly. We are so pleased with the way our home feels. What a difference it has made. We were so hot during summer and so cold during winter. Only a few days we’ve had it and I can’t tell a difference in the way our home feels. Thank you so much USA insulation ☺️
- Reiki Energy Kitty T.