Our Customers Love
Comfort & Savings
Some Thoughts From Our
Awesome Customers
When I first called the office, I was greeted and was treated with upmost respect. The representative asked me several questions to determine my exact needs. An appointment was made for an in-person consultation at my house, where a representative, Mike, came to take measurements and come up with an installation plan. Mike broke down the product details, broke down the installation plan and gave me a price on the spot.
One day before the installation, Mike called me and gave me notice and an approximate timeframe. On the day of the installation, the installers, Justin and Noah, called and gave me a 30 minute notice. They were on time, polite and professional. They were very kind to my family, especially to my children. They showed me the installation process and explained their findings. They were very thorough and cleaned up after themselves. I couldn’t even tell that a company had been on my property.
I can already see a difference in my house after the foam insulation was installed.
The best traits for a company to have, in my opinion, are great communication and professionalism. USA Insulation showed those traits. They went above and beyond and proved to me that I was important to them. I’m very thankful.
- Timothy Johnson
Fantastic experience and much cheaper than I thought! Forest was a great sales person, very friendly and knowledgeable. Day of install, Matt and his team were prompt and professional. They wasted no time, super efficient and nice! Would hands down recommend them!
- Breanna Farrar
Forester our salesman was great, went over the product details and what to expect after installation was complete.
Justin and Noah, our installers, showed up on time, were courteous, answered my questions and did a wonderful job.
Will definitely refer them to anyone for foam insulation their home.
- tuckylady71
For starters, Forrest is the GOAT of customer service! His communication is clear, his attitude is stellar, and he genuinely cares about the customer and the job.
Ben and Clint and their teams are outstanding!
They communicated their arrival times clearly and showed up on time, with friendly, professional attitudes. They explained the process very well, gave ample opportunity to express concerns and/or ask questions. They worked efficiently, and did absolutely top-tier, professional work. They left all the work areas spotless, and performed a post-job inspection with us to make sure we were satisfied, as well as advising steps to take if we encountered issues after they left. We did NOT encounter issues. These guys are fantastic! It feels like a new house in terms of both noise AND temperature. It's absolutely remarkable! I can't wait to see how much better the heating and cooling bills are going to be, because TRUST, they ARE going to improve! ALL the stars! Incredible company!
Thanks, guys!!
- J Fortner
We had our ceiling and walls insulated by USA Insulation and couldn’t be happier with the service they provided. 2 hours after the insulation was done and already feel a massive difference. Justin was amazing to work with, he was extremely courteous and transparent about every step of the work they were doing. They left zero mess and were done start to finish in less then 4 hours for a 2,000 sq ft home. Highly recommend them to anyone struggling with insulation issues!
- Chris Guisinger
The service was great. We planned to have our home insulated three years ago but had to postpone due to unexpected medical issues in our family. When I called a week ago, they had the notes from three years ago. They were able to schedule us for service in four days. We met with David on Monday to get the paperwork in order and on Wednesday the truck was here and ready to work. They were polite, friendly, and efficient. We highly recommend this company.
- Susan Harden
Ben, Clint and Dallas were the A team for my house. My house is brick and there’s a lot of construction irregularities but they didn’t flinch. They stayed till 6:30 to make sure the job got done and didn’t rush to make sure the job was done right which I greatly appreciate. House is drastically warmer and quieter. Glad I went with USA for a second time. I strongly encourage everyone to get your house insulated before adding heaters or split units in your home. Way cheaper in the long run and more effective.
- Andrew Roth
Austin and Noah spent the better part of a day at my house for a big job: interior batting and blown-in insulation in the attic, then foam insulation on all the exterior walls. They were friendly, efficient, thorough, and they explained each step of the process. Part of their job involved drilling through mortar on a stone section of my house. Afterward, you couldn't even tell where they patched over the mortar! They had to point it out to me! Truly excellent work and great people skills.
- C Bosworth