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Comfort & Savings

Amazing experience. We found USA Insulation through the Duke Energy Portal and the entire process was very smooth. We had gotten several quotes for attic insulation but they definitely had the most competitive price and service. Parker and Nicole were our point of contacts there and they provided amazing customer service from beginning to the end. The crew that came in was also super knowledgeable and helpful. In summary, excellent high quality work and customer service!

Absolutely fantastic from start to finish. Parker, the sales agent, was punctual, straightforward and not at all pushy. Nicole K, the office manager, was an absolute delight to speak with on the phone every time I called. Not only did USA Insulation’s offer represent the most affordable out of the four quotes I received through Duke, but their service and communication was simply outstanding. After the project was completed, Nicole proactively mentioned that one of the crew had accidentally pushed a nail through the ceiling of a bedroom (from above, in the attic) and scheduled a time to get it fixed. I honestly wouldn’t have even noticed the tiny crack in the ceiling had she not mentioned it. What incredible professionalism. This is a company that treats its customers with incredible respect. The employees are actual human beings with a clear humanism that I did not expect, but which I greatly appreciated. I cannot recommend them highly enough.

We are so happy we chose USA Insulation to reinsulate our attic and seal our duct work. We shopped around a bit and found them to be the most comprehensive and affordable. Everyone we spoke with from quote, to scheduling, to service was very professional, responsive, and kind. They found an issue when they came to give an estimate and sent someone out first thing to resolve it before our actual service date. It definitely saved us a lot of $ on heating and air. Nicole was super helpful with scheduling. Conner and team did a great job and made sure everything was sparkling clean before they left. They were very kind to our dogs, too! Our house is noticeably much cooler after they sealed everything up and added insulation. Highly recommend!

I contacted multiple companies to request quotes, one being USA Insulation. They were responsive, Parker came out to the house, provided a comprehensive and competitive estimate. They explained the Duke rebate and a potential tax credit. Nicole did a great job pulling everything together, coordinating and scheduling the work. Everything went just as she said it would. Cassie and her crew showed up on time, explained what they were going to do, executed it seamlessly and left their workspace as clean as is was when they arrived.

They are awesome! They did spray insulation in my garage walls and ceiling and were in and out in no time! Very thorough and knew exactly what needed to be done. Very nice people and I loved that they showed up on time, (A rarity for most companies in NC). I also loved that they spent time to put plastic down and cleaned/vacuumed in the end. These guys were great, a very friendly crew. I would recommend them to anyone who needs insulation!

Once installation was completed, I could immediately tell the difference in my home. From start to finish USA insulation has been awesome from the salesperson to Nicole in the office to the guys that came out and did the actual installation. They were kind and courteous, and they cleaned up after they we're finished I would highly recom

I recently hired USA Insulation of Charlotte to install insulation in my attic, and I couldn't be more impressed with the entire process from start to finish. From the initial consultation to the final installation, the team was professional, friendly, and incredibly efficient. The crew arrived on time, fully prepared, and ready to work. They took the time to assess the space, explained the best options for my home, and answered all my questions. The installation itself was seamless—quick, thorough, and done with great attention to detail. They made sure everything was properly sealed, and they even cleaned up the area afterward, leaving no mess behind. Since the installation, I've noticed a significant difference in the comfort of my home. My energy bills have gone down, and the temperature is much more consistent throughout the house. I’m so glad I made the decision to go with USA Insulation of Charlotte. Their professionalism and quality of work truly stand out. I highly recommend them to anyone in need of insulation services—top-notch work from a fantastic team!

From the very beginning, the experience was nothing short of exceptional. The team was not only professional and courteous but also outstanding communicators, providing us with five-star customer service. They took care of securing every available energy rebate on our behalf, which was a huge relief! The crew responsible for blowing insulation into our walls demonstrated remarkable expertise, politeness, and efficiency. Having worked alongside Chrissy and Michael, the company owners, for many years, their teamwork was evident. A few days post-completion, I received a call to ensure that everything met our expectations, which was a nice touch. This was followed by an email and a handwritten card expressing gratitude for our business. Such thoughtful gestures truly distinguish one company from another. In just the first month, we noticed a significant drop of nearly $40 in our energy bill, and our home felt noticeably quieter. I am eager to see how our energy expenses continue to improve in the coming months! Thanks again!