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Comfort & Savings

My first contact was with Nicole and Parker. Nicole was easy to reach and she stayed on top of each part of the process from start to finish. Parker was quite knowledgeable. He mentioned things about the attic insulation that three other companies had not mentioned. He also was the first to explain the Duke Energy and Federal Tax rebates. The crew was respectful, friendly, efficient, and cleaned up after themselves. I am quite satisfied!

USA Insulation did an excellent job sealing our attic, extending the vent ducts to the eaves, and adding additional insulation. They also wrapped our crawlspace ductwork, all at a very fair price. The entire crew was professional, friendly, and left everything clean when they were done. They even helped us maximize the available rebates. I highly recommend USA Insulation for their quality work and great customer service!

October 29, 2025 USA Insulation of Charlotte installed insulation in my home attic, flawlessly. From the initial meeting on product info with Parker to four (4) days later having the insulation and other products installed the process was stellar and professional. Daniel's crew installed the product, explained what they were doing, and cleaned up afterwards including vacuuming the areas of the house they traveled in, to blowing off my driveway where their vehicle was parked. Amazing experience from start to finish. The Tax Rebate of Insulation Installment ends this year - and, this is the company to perform the installation! Superb workmanship and thank you!

USA Insulation completed a project at our residence recently (about 10 days ago) mainly centered on upgrading Attic insulation to R60. They were professional and friendly right from the quotation stage. They always kept their appointments. Helped us with filing Duke Energy rebates. The office manager was responsive and calibrated us the day before the work day with what to expect. The couple of guys who did the work were also very responsive and kept us calibrated on progress. I would highly recommend them. -Ravi (Imagery, Mount Holly)

Amazing experience. We found USA Insulation through the Duke Energy Portal and the entire process was very smooth. We had gotten several quotes for attic insulation but they definitely had the most competitive price and service. Parker and Nicole were our point of contacts there and they provided amazing customer service from beginning to the end. The crew that came in was also super knowledgeable and helpful. In summary, excellent high quality work and customer service!

Absolutely fantastic from start to finish. Parker, the sales agent, was punctual, straightforward and not at all pushy. Nicole K, the office manager, was an absolute delight to speak with on the phone every time I called. Not only did USA Insulation’s offer represent the most affordable out of the four quotes I received through Duke, but their service and communication was simply outstanding. After the project was completed, Nicole proactively mentioned that one of the crew had accidentally pushed a nail through the ceiling of a bedroom (from above, in the attic) and scheduled a time to get it fixed. I honestly wouldn’t have even noticed the tiny crack in the ceiling had she not mentioned it. What incredible professionalism. This is a company that treats its customers with incredible respect. The employees are actual human beings with a clear humanism that I did not expect, but which I greatly appreciated. I cannot recommend them highly enough.

The crew adding the insulation to our garage was fantastic and the Crew Lead was a great communicator. There was some drywall touch-up that was noticed after they were done with installation. The Owner himself came by to address the concern within a couple days. Very happy with the Service.

We are so happy we chose USA Insulation to reinsulate our attic and seal our duct work. We shopped around a bit and found them to be the most comprehensive and affordable. Everyone we spoke with from quote, to scheduling, to service was very professional, responsive, and kind. They found an issue when they came to give an estimate and sent someone out first thing to resolve it before our actual service date. It definitely saved us a lot of $ on heating and air. Nicole was super helpful with scheduling. Conner and team did a great job and made sure everything was sparkling clean before they left. They were very kind to our dogs, too! Our house is noticeably much cooler after they sealed everything up and added insulation. Highly recommend!