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USA Insulation of Charlotte exceeded my expectations from start to finish. Nicole and Parker were professional and helpful from the first contact. Connor’s crew did an excellent job insulating my garage attic and crawl space. Even the owner stopped by! They were careful to protect my walls and furnitures, cleaned up thoroughly, and showed true professionalism throughout. Highly impressed and highly recommend.

We are very pleased with our choice of USA insulation, it started with the estimate very good layout of what we needed to bring the attic area into and beyond compliance of building codes. Scheduling and all phone contact with office personnel was professional and informative on billing, rebates and the warranty of work and materials, then the crew that came to the house were friendly and helpful explaining the process of the project, work done was of excellent quality and done in the time frame projected. I highly recommend USA insulation Charlotte for your insulation needs

Amazing experience. We found USA Insulation through the Duke Energy Portal and the entire process was very smooth. We had gotten several quotes for attic insulation but they definitely had the most competitive price and service. Parker and Nicole were our point of contacts there and they provided amazing customer service from beginning to the end. The crew that came in was also super knowledgeable and helpful. In summary, excellent high quality work and customer service!

Absolutely fantastic from start to finish. Parker, the sales agent, was punctual, straightforward and not at all pushy. Nicole K, the office manager, was an absolute delight to speak with on the phone every time I called. Not only did USA Insulation’s offer represent the most affordable out of the four quotes I received through Duke, but their service and communication was simply outstanding. After the project was completed, Nicole proactively mentioned that one of the crew had accidentally pushed a nail through the ceiling of a bedroom (from above, in the attic) and scheduled a time to get it fixed. I honestly wouldn’t have even noticed the tiny crack in the ceiling had she not mentioned it. What incredible professionalism. This is a company that treats its customers with incredible respect. The employees are actual human beings with a clear humanism that I did not expect, but which I greatly appreciated. I cannot recommend them highly enough.

This was the second time I've used USA Insulation for my home and I couldn't be more pleased with the service and the products. This time we did a full R38 and AC seal up for our attic. They found a distribution box that had air lines disconnected. We basically were air conditioning the attic and losing likely 15-20% of the effectiveness of the unit. Now, our rooms upstairs at the front of the home are now getting air and feeling much better. Thanks to the company for good service.

We are so happy we chose USA Insulation to reinsulate our attic and seal our duct work. We shopped around a bit and found them to be the most comprehensive and affordable. Everyone we spoke with from quote, to scheduling, to service was very professional, responsive, and kind. They found an issue when they came to give an estimate and sent someone out first thing to resolve it before our actual service date. It definitely saved us a lot of $ on heating and air. Nicole was super helpful with scheduling. Conner and team did a great job and made sure everything was sparkling clean before they left. They were very kind to our dogs, too! Our house is noticeably much cooler after they sealed everything up and added insulation. Highly recommend!

I contacted multiple companies to request quotes, one being USA Insulation. They were responsive, Parker came out to the house, provided a comprehensive and competitive estimate. They explained the Duke rebate and a potential tax credit. Nicole did a great job pulling everything together, coordinating and scheduling the work. Everything went just as she said it would. Cassie and her crew showed up on time, explained what they were going to do, executed it seamlessly and left their workspace as clean as is was when they arrived.

From the very beginning, the experience was nothing short of exceptional. The team was not only professional and courteous but also outstanding communicators, providing us with five-star customer service. They took care of securing every available energy rebate on our behalf, which was a huge relief! The crew responsible for blowing insulation into our walls demonstrated remarkable expertise, politeness, and efficiency. Having worked alongside Chrissy and Michael, the company owners, for many years, their teamwork was evident. A few days post-completion, I received a call to ensure that everything met our expectations, which was a nice touch. This was followed by an email and a handwritten card expressing gratitude for our business. Such thoughtful gestures truly distinguish one company from another. In just the first month, we noticed a significant drop of nearly $40 in our energy bill, and our home felt noticeably quieter. I am eager to see how our energy expenses continue to improve in the coming months! Thanks again!