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Our Customers Love
Comfort & Savings

Some Thoughts From Our
Awesome Customers

Cody & Steven were great. Didn't even take a lunch break as they were so fucused on getting the job done. These two guys are not the norm and USA Insulation is lucky to have them. The entire team was good to work with including Micheal, Kat & Chris. They did more than I asked and were very concerned about my satifaction. No mess inside as everything was done from the outside. Good group to work with, with a unique solution. I talked to 3 companies and these guys were the only ones who seemed to understand my need and follow through with a plan to address.

- Jim Preuett

Cody and Steven were very nice. They showed me before and after pix of the job. They did a good job cleaning up after they finished. I would highly recommend USA Insulation and these guys.

- Carolyn Foster

Big virtual hugs to the two young men who did a quick repair this morning. Cody and Steven were the best in every way. Thanks to USA Insulation for the install earlier this year as I have saved money on utility bills and noise reduction is wonderful. Recommend them for sure.

- Marilyn Sadler

Our home is a Dominion build from 2006. So while it is by no means a bad house, we have had to make many improvements since purchasing in 2020. My husband and I have had our fair share of consultations with home improvement/home repair companies. When Todd arrived it was like night & day to what we’re used to, in the best way possible. He made us feel like we were talking to a friend. But when he completed his inspection, I didn’t feel pressured at all to purchase on the spot. Todd was very detailed in the process of the foam injection, where it’s made in the US, answered all our questions & even asked us some questions we didn’t think to ask. He did mention some deals were only valid for the summer season but still allowing us weeks/months to make a final decision. He was very understanding with this as he acknowledged this is a more pricey home project and most people need time to save/move some things around. They do offer financing, but we prefer to pay the entire amount at the completion of the service for home projects whenever possible. I truly appreciate Todd’s honesty and understanding. Sadly, we haven’t found this with other companies so it was a welcomed surprise. We are waiting a few weeks to monitor our home wall temperatures to make our final decision on whether to go ahead and do both the attics and walls or just the attics.

- Cristina Glowatz

USA Insulation, insulated my crawlspace today. I don't generally do reviews but today is an exception. The 3 man crew that came to my home did an outstanding job. They were extremely professional. They moved storage boxes and cover equipment so no foam would get on anything. The explained everything they were doing and they did it. if your looking to have ANY insulation done in your home or office, I highly recommend them. I cannot say enough about the 3 man crew except that they were fantastic.

- JamesA

Wonderful company! Very professional, prompt and thorough. Shout out to Jake, Michael and Jose. A fantastic crew that was super polite and also very helpful and knowledgeable. I would definitely recommend this company to anybody needing insulation. And hopefully you’re lucky enough to get the great group of installers that I had!

- Marti Abrams

Jose and his crew were great doing the wall and attic insulation of our home. They arrived on-time, did a professional job, and cleaned up when done. He answered our questions and we are pleased with their work. Austin was very helpful with the initial sale as well. We have no hesitation recommending USA Insulation.

- Kathy Wright

The guys were really nice and professional. They explained everything to me and answered all my questions I had. Very good experience for me.

- Jason Stinson

From the initial conversation with Barbara Priddy, to the evaluation with Michael McCartin and the installation team led by Jose Lopez, it was a wonderful experience. E-mails and phone calls were sent and made notifying us of expected arrival times. Everyone was wonderful to work with, with the install team leaving everything as they found it. There was a slight electrical glitch, but with the help of Jose, the installation manager, Chris and the electricians of Shawn and Casey, it was corrected and all was left in working order. We would definitely use this company again should we ever need to insulate another home.

- Mary Furman

USA INSULATION LOUISVILLE EAST I had the best experience with USA INSULATION LOUISVILLE EAST. Their staff that I dealt with were top notch. Barbara has the best customer service. She was so friendly and explained the process to me before I even had my estimate. So polite and answered any questions that I had. Micheal came for my estimate and he was very personable and same as Barbara explained everything like her. The Crew came on schedule and I cant say enough about these guys! So professional and polite! Jose introduced himself at the front door with big genuine smile! Asked before pulling truck in driveway. Bob and Micheal(service Micheal) came in with very personable introduction ,went over the process ,asked if I had any questions and did a walk through and measurements. Those guys were so proficient. The job was completed and you couldn't even tell someone had taken my aluminum siding off. Clean as a whistle! They had my concerns front and center through the entire day! Those gentlemen showed what customer service was all about. Thanks guys you were awesome! USA LOUISVILLE EAST be proud. Absolutely 100% satisfied with my service. Will recommend you to everyone! Gaye

- Gaye

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